SALES ROOM MANAGER – SPALDING

We are looking for a Sales Room Manager to join us in our mission of delivering quality outdoor products such as log cabins, garden offices, sheds and gazebos designed with care, built to last, and made to make our customers smile!

Who We Are:

Established in 1994, Dunster House Ltd is a proud, family-run business that’s continuing to grow and evolve. This year alone, we’ve expanded even further — opening four new sites and now employing over 600 amazing people across 15 locations across the UK.

For more than 30 years, we’ve been passionate about designing, manufacturing, and retailing quality garden lifestyle products that help our customers make the most of their outdoor spaces. As garden building specialists, we’re proud to deliver our products directly to our customers using our very own fleet, ensuring care and quality every step of the way.

To find out more about Dunster House Ltd, visit our website www.dunsterhouse.co.uk

The Role:

This job is based out of our Spalding branch – PE11 3YR and delivers excellent customer service while identifying sales opportunities to achieve individual and team targets.

Role Overview:

*         Manage and supervise all activities within the sales room to ensure smooth and efficient operations.

*         Lead, coach, and motivate the sales team to achieve sales goals and maintain high customer service standards.

*         Monitor sales performance metrics and prepare reports for senior management.

*         Develop and implement sales strategies

*         Resolve customer complaints and handle escalations professionally to ensure customer satisfaction.

*         Conduct regular sales meetings and training sessions to enhance team skills and knowledge.

*         Maintain a clean, organized, and safe sales environment.

*         Ensure compliance with company policies, health and safety regulations, and industry standards.

Requirements:

*         Leadership and team management 

*         Strategic management and execution 

*         Strong communication skills 

*         Analytical and problem-solving skills 

*         Adaptability and resilience 

*         Ability to work under pressure 

What We Offer:

*         Opening hours are 08.30 – 20.00, working on average 40 hours per week, less if working a weekend, working 5 days out of 7 on an early or late start.   

*         Our Sales Room Managers can fully expect to earn in the region of £40,000 gross per annum. However, with an uncapped commission, our top achievers can earn up to over £50,000

*         30 days holiday including bank holidays

*         Referral Programme